NOTE: This only applies to purchases through our website. Orders through Amazon or other websites have to be managed through those platforms. 

Designs Ablaze has a very high customer satisfaction rating and we do everything possible to solve every issue that comes up.

Our Return Policy for...

(1) Defective Products. We will accept returns on website purchases within 30 days after delivery. All defective products can be returned for refund or replacement. We will provide a return United States Postal Service shipping label for you to print. Simply drop the package off at the Post Office and we will apply a refund or send a replacement order once we receive the return.

(2) Non-defective Products. Products that are not defective can be returned for refund or replacement at any time for any reason but you must notify us prior to shipping it back. You are responsible for return shipping costs. All products returned to must be securely packaged in the proper shipping materials and reach without damage. The moment that we receive it, we will apply the refund the moment that we receive the package.

If you have any question regarding return policy, please feel free to Contact Us (link to )